HOW OUR TOGO SYSTEM WORKS
Having just 1 pizza maker and 1 cook we needed to develop a system based on our volume and ability to make a certain amount of orders in any given time frame. We decided to set it up almost exactly like reservations for the dining room. Between the hours of 3:30 & 8:30 pm, we broke up time slots and a set number of orders we could handle in those slots. As customers call in for pick ups we book out those time slots accordingly and offer any available times. Same as you would when reserving a table in the dining room. Outside of those hours we offer pick-up times based on how busy we are (typically 25 mins to an hour). We recommend calling in as early in the day as possible to book your time slot. We get very busy for dinner and fill up with orders quickly. This system helps us control our orders for togo, and the restaurant while maintaining transparrency and pick up time expectations. We feel its better than telling customers a time of 2-3 hours plus to get their order or given a time a lot shorter and running late just to accept it. We still continue to make your food fresh to order and strive for quality. Great food takes time and passion. Please dont hesitate to call for any questions.
HOME OF THE REAL ITALIAN PIZZA
DINING ROOM OPEN FOR LUNCH FRIDAY'S ONLY FROM 11am-2:30pm WE WILL OFFER OUR FULL-SERVICE MENU & YOU CAN GRAB SLICES & SODA FROM THE TO-GO SIDE AND SIT DOWN AND EAT IN.
5 New Karner Road, Guilderland, NY 12084
Wednesday - Saturday 11am - 9pm
Lunch - Friday's 11am - 2:30pm
Dinner - Wednesday - Saturday 4pm - 9pm
Closed - Sunday, Monday, & Tuesday